questions and answers

FAQ

FAQ

Common questions

Apex Pallet strives to make the job of ordering & dealing with pallets as simple as possible. Having to worry about pallets is a task that is easily managed when you are working with a company that values customer support and satisfaction as a top priority. We are here 24/7 to answer any questions or concerns you may have.

Where are your Pallets made & repaired?

Apex Pallet creates and repairs all pallets that are brought into the warehouse.

We are able to make a very large quantity of new pallets & great amount of recycled pallets. 

Do your heat-treated pallets meet ISPM-15 Standards?

All our Heat Treated Pallets are manfactured and treated using ISPM-15 a certified state-of-the-art on-site heat-treating chamber.

These pallets are all ready and approved to be shipped domestically & internationally.

Where do you deliver?

Apex Pallet is able to deliver pallets all across Ontario either from our own warehouse or through a partner.

We currently only do deliveries for over 100 pallets but are always available for smaller quantities picked-up.

Do you take custom pallet requests?

We will guide you to find the most appropriate pallet for your specefic needs; whether it be a new pallet, recycled pallet or any other wooden pallet.

We are eager to help your business out. 

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